Write about the print, not a ticket number.

Name the photo, the time you sent it, and what went wrong or what you need removed. Privacy notes go first. Billing notes need the date of the charge.

• A result that is not the same person

  Say which feature drifted. Keep the original photo. We would rather refund a paid picture than argue with a face. The constraint is also written on AI photo restoration.

• A charge that looks wrong

  The rate is on pricing. Payments are one-time (no subscription). If a charge looks wrong, send the date and the email you signed in with. Do not send the full card number.

• A file you want gone now

  Free preview access expires after 24 hours; paid files after 30 days. Scheduled cleanup removes stored copies after expiry. If you want that sooner, say when you sent the photo. That request is covered on the privacy page.